Get in touch
Contact Iluuna
Whether you have a question about a policy, need help with your account, or want to learn more about Iluuna for your funeral home — we're here.
General Support
Questions about your account, estates, billing, or platform features.
support@iluuna.comWithin 1–2 business days
Sales & Demos
Learn how Iluuna works for funeral homes. Book a demo or ask about pricing.
sales@iluuna.comWithin 1 business day
Privacy & Legal
Privacy requests, data exports, deletion requests, or policy questions.
privacy@iluuna.comWithin 30 days (privacy requests)
Security
Report a vulnerability or ask about our security practices.
security@iluuna.comWe acknowledge within 48 hours
Response times
Our team is based in Canada. We respond to all inquiries within 1–2 business days for general support and sales. Privacy and legal requests are handled within 30 days as required by applicable law. Security vulnerability reports are acknowledged within 48 hours.
Send a message
Prefer email? Reach us at support@iluuna.com. For the fastest response on sales inquiries, use the form below or email sales@iluuna.com.